• Shipping is completely free. For every order, no matter where to or what you order.

  • You can return your order free of charge within 30 days after receipt. You can read more about this on our refund policy page.

  • We can proudly sayour products are 100% vegan and cruelty-free, meaning it contains no animal-derived ingredients and has not been tested on animals. It’s made with care for both your skin and the planet.

  • As soon as your order has been shipped we will send a shipping confirmation email with your tracking number. You can also track your order on our site by clicking on the 'Track My Order' page.

  • You can send us an email at support@oneshadecosmetics.com